Key Responsibilities
- Strategic Leadership
- Develop and implement business strategies to achieve company objectives.
- Analyze market trends, identify opportunities, and drive growth initiatives.
- Set performance targets and monitor progress.
- Operational Management
- Oversee day-to-day operations to ensure efficiency and productivity.
- Establish and enforce company policies, procedures, and quality standards.
- Coordinate between departments for smooth workflow.
- Financial Oversight
- Prepare and manage budgets, forecasts, and financial reports.
- Monitor expenses, revenue, and profitability.
- Implement cost-control measures while maintaining service quality.
- Team Leadership
- Recruit, train, mentor, and manage staff.
- Foster a positive work culture and encourage professional growth.
- Conduct performance reviews and address issues promptly.
- Customer & Stakeholder Relations
- Maintain strong relationships with clients, partners, and stakeholders.
- Address customer feedback and ensure high satisfaction levels.
- Represent the company in meetings, networking events, and industry forums.